RemorrowTechnical Support

Technical Support

Remorrow supports iPhone devices running iOS 18 or later. Find quick answers below or contact us directly.

Common questions

Why is iCloud sync unavailable?

Confirm that the iPhone is signed in to iCloud, iCloud Drive is enabled, and Remorrow is allowed to use iCloud. You can check the current state from Remorrow's Settings screen. Dates remain available locally if iCloud is temporarily unavailable.

Why did I not receive a reminder?

Open iOS Settings → Notifications → Remorrow and allow notifications. Also confirm that the reminder is enabled and its scheduled time is still in the future.

How do I add a widget?

Touch and hold the Home Screen or Lock Screen, open the widget gallery, search for Remorrow, and choose a widget size.

Contact

For help or feedback, email huyidada@gmail.com. Please include the iPhone model, iOS version, and the steps that led to the issue. Do not include private event notes or other sensitive information.

常见问题

为什么 iCloud 同步不可用?

请确认 iPhone 已登录 iCloud、iCloud 云盘已开启,并允许 Remorrow 使用 iCloud。你可以在 Remorrow 的设置页面检查当前状态。即使 iCloud 暂时不可用,重要日期仍会保存在本机。

为什么没有收到提醒?

请打开 iOS“设置”→“通知”→“Remorrow”并允许通知,同时确认该提醒已启用,且计划提醒时间尚未过去。

如何添加小组件?

长按主屏幕或锁屏,打开小组件图库,搜索 Remorrow,然后选择需要的小组件尺寸。

联系我们

如需帮助或提供反馈,请发送邮件至 huyidada@gmail.com。 请附上 iPhone 型号、iOS 版本和问题出现的步骤,请勿发送私人日期备注或其他敏感信息。